Privacy Policy

At Helitha Guruge Portfolio, I am committed to protecting the privacy and security of my clients' personal information. This Privacy Policy outlines how I collect, use, and safeguard your information when you visit my website or engage my services. By using my website or services, you consent to the practices described in this policy.

Information I Collect

When you visit my website or engage my services, I may collect certain information about you, including:

  • Personal identification information (such as your name, email address, and phone number) provided voluntarily by you during contact form submissions or service inquiries.
  • Payment and billing information necessary to process service payments, including payment details, which are securely handled by trusted third-party payment processors.
  • Project-related information such as business details, project requirements, and creative briefs necessary to deliver the requested services.
  • Browsing information, such as your IP address, browser type, and device information, collected automatically using cookies and similar technologies.
  • Communication records including emails, messages, and call logs related to our professional engagement.

Use of Information

I may use the collected information for the following purposes:

  • To provide and deliver the contracted services, including web development, photography, and videography projects.
  • To communicate with you regarding your projects, provide updates, and respond to inquiries or requests.
  • To personalize your service experience and provide relevant recommendations based on your requirements.
  • To improve my website, services, and business operations based on your feedback and interaction patterns.
  • To process payments and maintain accurate financial records for tax and business purposes.
  • To detect and prevent fraud, unauthorized activities, and abuse of my website or services.

Information Sharing

I respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Trusted service providers: I may share your information with third-party service providers who assist me in operating my website, processing payments, hosting services, and delivering projects. These providers are contractually obligated to handle your data securely and confidentially.
  • Legal requirements: I may disclose your information if required to do so by law or in response to valid legal requests or orders.
  • Portfolio usage: With your explicit consent, I may use non-confidential project outcomes in my portfolio and marketing materials while protecting any sensitive business information.

Data Security

I implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure file transfer protocols, encrypted communications, and secure storage solutions. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and I cannot guarantee absolute security.

Cookies and Tracking Technologies

I use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and gather information about your preferences and interactions with my website. You have the option to disable cookies through your browser settings, but this may limit certain features and functionality of my website.

Data Retention

I will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Project files and communications are typically retained for a period of 3 years after project completion for support and warranty purposes.

Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Request correction of inaccurate or incomplete personal information
  • Request deletion of your personal information (subject to legal and contractual obligations)
  • Object to or restrict the processing of your personal information
  • Withdraw consent for processing where consent was the legal basis

Changes to the Privacy Policy

I reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised "last updated" date. I encourage you to review this Privacy Policy periodically to stay informed about how I collect, use, and protect your information.

Contact Me

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact me:

Email: helithalochana@gmail.com

Last updated: 23/06/2025